FASHION/CLOTHING PRODUCTS
Please note that we operate a NO REFUND POLICY for our fashion outfits. Please do not place an order if you do not accept this policy.
However, we will gladly replace an order due to fulfillment and/or shipping carrier issues.
SKIN CARE PRODUCTS
If you simply change your mind about a purchase, no problem! We will refund your order once unopened items are received at our fulfillment center.
Please note that we do not accept returns once you open the ordered items.
RETURN SHIPPING CHARGES
Please keep in mind, the customer is responsible for shipping charges.
RETURNS PROCESS
Please contact us at [email protected] or call us at +234 806 168 0017
Allow our Customer Service Unit to get back to you within 24-48 hours.
All returns must be authorized through our customer service unit first before being shipped back to us.
Failure to do so may cause a delay in processing your return.
